An observatory to measure and improve Internet service access – BetterNet aims at building and delivering a scientific and technical collaborative observatory to measure and improve the Internet service access as perceived by users. BetterNet investigates new original user-centered measurement methods, which will associate social sciences to better understand Internet usage and the quality of services and networks. [Inria teams: DIANA, DIONYSOS, Inria Chile, MADYNES, MiMove, SPIRALS] [2016–20] [More info here]